Retail Business Communication
Date: 14 Dec 2010 (Tues)
Time: 8.00am - 7.00pm
Venue: BTC Academy, Puchong, Selangor.
Synopsis:
This module is task-based in nature and its activities are designed within the context of business communication that focuses on the techniques of producing good spoken and written discourse which include impromptu speech, presentation, group discussion and negotiation. Aspects of clear speech will be emphasized to improve intelligibility and communicability. Basic principles of non-verbal communication will also be introduced for effective communication. Some principles of effective business communication writing will also be covered. Students will have substantial practice in oral communication through in-class tasks and activities. These tasks and activities will enhance students’ confidence in using English.
Time: 8.00am - 7.00pm
Venue: BTC Academy, Puchong, Selangor.
Synopsis:
This module is task-based in nature and its activities are designed within the context of business communication that focuses on the techniques of producing good spoken and written discourse which include impromptu speech, presentation, group discussion and negotiation. Aspects of clear speech will be emphasized to improve intelligibility and communicability. Basic principles of non-verbal communication will also be introduced for effective communication. Some principles of effective business communication writing will also be covered. Students will have substantial practice in oral communication through in-class tasks and activities. These tasks and activities will enhance students’ confidence in using English.
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